Clearance Items Policy
Thank you for shopping our clearance items! To ensure transparency, please review the following policy regarding clearance purchases:
1. Coverage for Clearance Items
Clearance items are sold at a discounted price due to limited availability, overstock, or discontinuation. As such, they are subject to the following limited coverage:
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Shipment Damage: If your clearance item arrives damaged due to shipping, you must notify us within 30 days of receiving the product. We will replace or refund the item at our discretion, provided the damage is verified and reported promptly.
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Manufacturing Defects: If your clearance item has a manufacturing defect (e.g., structural flaws or material defects), you must report it within 30 days of receiving the product. We will assess the issue and, if verified, offer a replacement or refund at our discretion.
2. Exclusions
The following are not covered under this policy:
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Normal Wear and Tear: Clearance items are not covered for wear and tear resulting from regular use.
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Misuse or Abuse: Damage caused by improper use, neglect, or accidents is not covered.
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Outdoor Weather Conditions: Issues such as rust, fading, or damage caused by exposure to sun, rain, or other outdoor elements are not covered.
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Manufacturer’s Warranty: The standard manufacturer’s warranty that applies to regular-priced items does not apply to clearance items.
3. How to Report an Issue
If you believe your clearance item qualifies for coverage under this policy, please contact us within 30 days of receiving the product. Provide the following:
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Your order number.
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Photos or videos clearly showing the damage or defect.
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A brief description of the issue.
We will review your claim and respond with further instructions.
4. Final Sale
All clearance purchases are final sale and cannot be returned or exchanged unless the item arrives damaged or defective as outlined above.
Note: This policy applies only to clearance items. For regular-priced items, please refer to our standard warranty and return policy.