We pride ourselves in our quality craftsmanship and want you to be 100% satisfied with the purchase. If for any reason you are not satisfied with your order, simply contact us by phone 877-897-1222 or by email firstname.lastname@example.org to initiate a retun/refund process.
We only accept unused products within 90 days from date of order. Once received in new and unused condition, we’ll refund the cost of the item for a full refund. If the return is a result of our error of defective product, we will replace or refund the full cost of the merchandise and shipping charges. If the return is because of any other reason, ths customer will be responsible for the shipping and handling charges. We adhere to this policy strictly. In all cases, you must return items in new or unused condition. Product(s) must be returned through an authorized carrier for Sirio North America, Inc. Email our customer service or contact by phone at 877-897-1222 and we will set up a pick up window for you with the carrier at your convenience.